Continuing to look at the current key challenges faced by leaders, and addressed in Executive and Performance Coaching, here is the advice from a top US CEO on having the right tools and techniques to analyse facts and situations, to take decisions, and make those tough calls:
- Ensure you have a vision for your organization
- Make sure your strategy, goals, people, culture and processes are all aligned and track them
- Clarify objectives: Have a Plan v Actual, understand where there are major deviations and have a SMART Action Plan with relevant KPIs
- Gather data, collect information, check facts and opinions
- Ask yourself: What really matters? What are you really trying to solve? What is the real issue? Should this decision be made by you or elsewhere?
- And ask: What will success look like if I make the right decision? What criteria will be used to assess the effectiveness of the decision?
- Evaluate the degree of risk involved
- Identify all possible root causes of all problems
- Identify the negatives and ask: What is it time to stop doing, start doing and continue to do?
- List pros and cons of decisions, examine the consequences, summarize alternatives, and measure them against the set criteria and objectives
- Select the best option, carry out the decision, and communicate your actions
- Review the results, specify next steps/actions, time frames, schedule follow-up time to evaluate the impact of the decision. Ask yourself: How could I have been more effective in the process?
Despite this practical advice, according to a recent survey, 85% of leaders wanted to make more decisions based on their intuition, not on data. At Natural Talent we utilise a wide range of Talent Assessment Tools ahead of, or during, most of our Executive Coaching Sessions or Leadership and Management Development Programmes. In order to assess Leadership Judgement the most successful online tool is the Leadership Judgement Indicator (LJI), which can be used in selection if backed up by a Personality Questionnaire or for Leadership Development for Leaders, Board Level, and Management.
The LJI is composed of 16 different decision-making scenarios and requires the respondent to rate the appropriateness of various courses of action in responding to each challenge. The advantage of the measurement approach used by LJI is that the respondent is being asked to actually demonstrate their level of leadership wisdom through the questionnaire. The responses are scored for correctness in terms of achieving desirable business outcomes in specific situations. We have used the LJI successfully in Executive Recruitment, ahead of Assessment and Development Centres, and in Executive Coaching.