360 Process

The Face to Face 360 Feedback Review

Natural Talent’s Face to Face 360 Feedback Review is one of the most effective methods in the world of providing a detailed and robust assessment of leadership and management strengths and development areas ahead of any Executive Coaching or Mentoring, Leadership Development, Management Development or Talent Management.  ROI is often in excess of 7,000%.

  1. Our client obtains buy in for the process by communicating it in a positive way and highlighting the benefits.
  2. In order to achieve a complete rounded view and specific behavioral pinpointing questions to assess key strengths and development areas, our client provides existing data from appraisals and business results to demonstrate progress to date.
  3. Our client asks their senior managers to identify their 360 Feedback Interviewees, who should be those who will give the most constructive, balanced view i.e. not ‘friends’. In order to assess senior managers in the most effective way, we would recommend spending a minimum of 1.5 – 2 hours each, with:
    • Four peers
    • Four direct reports
    • CEO
    • ‘Self’ – the senior Manager
  4. In order to deliver a world class 360 Feedback Review, Natural Talent recommends developing a bespoke Leadership or Management Competency Model and a 360 Feedback Model to assess senior managers for Leadership DevelopmentTalent Management and/or Succession Planning. The models should be tailored to our client’s specific requirements with all 360 questions to be aligned with their Leadership principles and values.
  5. Our client agrees the Leadership Competency Model and 360 Feedback Model and Natural Talent develops the 360 Feedback questions.
  6. A qualified Executive Coach from Natural Talent conducts all interviews Face to Face with managers and their identified Line Manager/CEO, Peers, and Direct Reports.
  7. A Natural Talent qualified Executive Coach writes the 360 Feedback Report (20 – 40 pages) with a SMART Coaching Action Plan with recommendations for ongoing development i.e. Executive Coaching, MentoringTraining, Further Education – as appropriate.
  8. The 360 Feedback Report is delivered by Natural Talent’s qualified Executive Coach face to face in a confidential, trusting, open, honest environment.
  9. A Topline Summary of the 360 Feedback Report is provided to the Board and data integrated in to Succession Planning and Talent Management initiatives with further recommendations.

‘Initially I was angry with some of the comments in the 360 Report.  Then I realized the process was like having a mirror placed in front of me; I had no idea my SMT thought I was so controlling and didn’t empower them enough!  Now I’ve changed my approach after the Executive Coaching they are much more productive.’  CEO, Manufacturing

‘10/10:  I was very happy with the interview process.  The Consultant was fast, listened well, and she helped you articulate your thoughts without putting her own words in your mouth.  She quickly identified patterns and connected the dots.’    Senior VP, Technology, Norway

Please email us or call us on +44 (0) 844 496 8196 for an initial discussion, or to book a 360 Feedback Review or Assessment/Development Centre Design and DeliveryLeadership Development or Management Training Program, or Executive Coaching or Mentoring Session


Find out How 360 Feedback can assist in Talent Management and Succession Planning


A Selection of Our Clients



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